Bharat Yatra Sahayak: A Smart Travel Assistance System for Tourists

Abstract

The rapid expansion of the tourism sector in India has led to an increased reliance on digital platforms for travel planning and assistance. However, existing travel applications are often fragmented, requiring users to rely on multiple services for bookings, navigation, safety, and communication. Tourists also face challenges such as language barriers, lack of verified local services, and limited safety mechanisms during emergencies. These limitations highlight the need for a unified and intelligent travel assistance system tailored to the diverse requirements of Indian travellers. To address these challenges, this paper presents Bharat Yatra Sahayak, an integrated smart travel assistance platform designed to enhance convenience, safety, and accessibility for tourists. The proposed system offers multi-lingual support to cater to users from different linguistic backgrounds and includes real-time SOS alert functionality for emergency situations. It also provides verified tourist guide services and consolidated booking facilities for flights, hotels, and local transportation options such as cabs, bikes, and auto rides within a single application. Furthermore, the system incorporates GPS tracking with Google Maps integration to enable accurate navigation and real-time location monitoring, thereby improving traveller safety and route efficiency. The application is implemented using modern mobile and backend technologies to ensure scalability, reliability, and user-friendly interaction. Functional testing and result analysis indicate that the proposed system reduces dependency on multiple applications and significantly improves the overall travel experience. The Bharat Yatra Sahayak platform aims to support safer tourism practices and contribute to the digital transformation of India’s travel ecosystem in alignment with the standards

Introduction

The text discusses the growing importance of tourism in India and the increasing reliance of travellers on digital applications for planning and managing trips. Despite the availability of many travel apps, most operate in isolation, offering limited and fragmented services. This forces users to rely on multiple platforms, leading to inefficiency, inconvenience, and reduced user satisfaction. Challenges such as language diversity, unreliable local services, lack of verified tourist guides, transportation issues, and insufficient safety and emergency support further complicate the travel experience, especially in emergencies.

To address these issues, the paper proposes Bharat Yatra Sahayak, an integrated smart travel assistance platform designed specifically for Indian travellers. The system consolidates essential services into a single application, including multilingual support, secure user authentication, real-time SOS emergency alerts, GPS-based navigation with Google Maps integration, verified tourist guide services, and seamless booking of flights, hotels, and local transportation (cabs, bikes, and autos). By offering real-time location sharing during emergencies and trusted service access, the platform prioritizes user safety alongside convenience.

The literature survey highlights that existing travel applications often focus on isolated features such as booking or navigation, with limited emphasis on safety, multilingual accessibility, or system integration. Emergency features, when present, are usually standalone and not connected with travel or navigation services, reinforcing the need for a unified solution.

Conclusion

This paper presented Bharat Yatra Sahayak, a smart and integrated travel assistance system designed to address the limitations of existing fragmented tourism applications. The proposed system consolidates essential travel services such as multi-lingual support, flight and hotel bookings, local transportation services, verified tourist guides, GPS-based navigation, and an SOS emergency alert mechanism into a single unified platform. By integrating these features, the system enhances travel convenience, accessibility, and safety for tourists across diverse geographical and linguistic regions of India. The implementation of real-time GPS tracking and SOS alert functionality significantly improves traveller safety by enabling quick response during emergency situations. Additionally, the inclusion of verified tourist guide services and centralized booking facilities improves reliability and reduces the need for multiple applications. Experimental evaluation and functional testing indicate that the proposed system offers improved efficiency, usability, and reliability compared to existing standalone solutions. Overall, Bharat Yatra Sahayak demonstrates the effectiveness of an integrated digital tourism platform in enhancing user experience and promoting safe and organized travel.

References

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Copyright

Copyright © 2026 D. Sai Akhil Chandra , P. Evanjali, C. Vamshi, S. Nithin. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.