EventVenue: A Comprehensive Full-Stack Web Platform for Intelligent Event Venue Discovery, Booking, and Management

Abstract

The rapid digitization of the hospitality and event management industry has created an urgent need for intelligent, scalable, and user-centric platforms that streamline the venue discovery and booking process. This paper presents EventVenue, a comprehensive full-stack web application designed to bridge the gap between event organizers, venue providers, and platform administrators through a unified digital ecosystem. The platform is architected using Next.js 14 with TypeScript for the frontend and Spring Boot 3.2 with Java 17 for the backend, connected to a PostgreSQL database hosted on Supabase. EventVenue introduces a multi-role access model supporting three user types —Customers, Vendors, and Administrators—each with dedicated dashboards and role-specific functionality. Key features include advanced venue search with multi-criteria filtering, Google Maps-based location services, a PayPal-integrated secure payment gateway, a points-based loyalty system, real-time booking lifecycle management, event ticketing with seat category configurations, comprehensive analytics dashboards with data visualization, and an AI-powered customer support chatbot utilizing Google Gemini. Security is enforced through JWT-based stateless authentication, BCrypt password hashing, role-based access control (RBAC), and OTP-based email verification. The system follows a RESTful API architecture with over 35 well- defined endpoints, standardized request/response patterns, and comprehensive error handling. Experimental evaluation demonstrates that the platform achieves API response times under 200ms for standard operations, supports concurrent user sessions without performance degradation, and provides a seamless cross-platform user experience through server-side rendering and responsive design.

Introduction

The global events industry has grown rapidly, reaching a value of over $1.1 trillion in 2023, driven by increased demand for weddings, corporate events, conferences, and social gatherings. However, venue booking systems remain fragmented, with many small and medium venue providers still relying on manual processes such as phone calls and emails. This leads to issues like scattered venue information, inefficient booking processes, insecure payments, and lack of customer support. To address these challenges, the paper proposes EventVenue, a unified online platform that integrates venue discovery, booking management, secure payment processing, and intelligent customer support.

The platform aims to create a scalable full-stack web application with multi-role access for customers, vendors, and administrators. Customers can search venues, check real-time availability, book venues, make payments, earn loyalty points, and leave reviews. Vendors can list venues, manage bookings, create events with ticket categories, and access analytics dashboards. Administrators manage users, approve vendors, and monitor system activities.

The system follows a three-tier architecture consisting of a Next.js frontend, Spring Boot backend, and PostgreSQL database, integrated with external services such as PayPal for payments, Google Maps for location-based search, Google Gemini AI for chatbot support, and Gmail SMTP for notifications. Security features include JWT-based authentication, role-based access control, OTP email verification, and encrypted password storage.

Evaluation through simulated user scenarios confirmed that the platform efficiently handles booking workflows, improves user experience, ensures secure transactions, and supports data-driven decision-making through analytics dashboards. Overall, EventVenue provides a comprehensive digital solution that simplifies event venue discovery, booking, and management within a single integrated ecosystem.

Conclusion

This paper presented EventVenue, a full-stack web application designed to modernize event venue management through centralized digital records, automated booking scheduling, secure online payments, an integrated marketplace for venue services, and AI-powered customer support. The system effectively addresses limitations of traditional venue booking practices and demonstrates improved efficiency and user experience in simulated urban environments. The modular and scalable architecture provides a strong foundation for future enhancements, including microservices migration, mobile application development, real-time WebSocket notifications, advanced AI-based venue recommendations, multi-currency and internationalization support, blockchain-based review verification, and predictive analytics for demand forecasting. With additional improvements in security and performance optimization, EventVenue can evolve into a robust and production-ready event venue management platform.

References

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Copyright

Copyright © 2026 Bodapati Devi Swamy Sai Pranai, Chavatapalli Lasya, Kadali Harshitha Ramya, Penumalle Jaya Naga Rajeswari, Kankipati Varalakshmi. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.