LocalSeva: A Web-Based Local Service Aggregation Platform

Abstract

The growing use of smart devices and increasing demand for on-demand home services have accelerated the development of digital service platforms. LocalSevaplatform is a web-based solution that connects users with nearby service providers.Also, the platform provides workers with potential employment opportunities. The platform supports a wide range of services, like electrical, plumbing, carpentry, cleaning, appliance repair and home maintenance. LocalSeva platform is developed as a full-stack web application using React.js (TypeScript) for the frontend and Node.js with Express.js for the backend and MongoDB as database for data storage. It includes separate dashboards for users and service providers, along with features such as geolocation-based service discovery, time-slot booking, booking management, earnings tracking and review systems. This paper presents the system design, architecture, key featuresand social impact of LocalSeva platform as a scalable and user-friendly solution for modern local service discovery and delivery.

Introduction

The text introduces LocalSeva, a web-based local service booking platform designed to connect users with nearby skilled professionals like electricians, plumbers, and carpenters, especially targeting Tier-2 and Tier-3 cities where such services are often accessed informally.

Traditional home service discovery relies on word-of-mouth and lacks reliability, so LocalSeva aims to digitize and simplify this process by offering verified service providers, ratings, reviews, and easy booking through a user-friendly interface.

The system is built as a full-stack web application using React.js, Node.js, Express.js, and MongoDB, with features like geolocation-based search, time-slot booking, authentication, and separate dashboards for users and service providers. It follows a single-page application (SPA) architecture for smooth performance and scalability.

Users can search services, view provider details, book appointments, and track requests, while service providers can manage availability, bookings, and earnings. Trust is maintained through verification, ratings, and reviews.

Conclusion

This paper presented LocalSeva platform, a web-based service platform designed to connect users with service providers even from the non-metro regions of India. It is developed using React.js, Node.js, Express.jsand MongoDB.The platform provides a complete and scalable solution for service discovery via listings and booking. LocalSeva platform focuses upon simplesolution, that offers a user-friendly and device-responsive interface. It allows consumers to easily find reliable local professionals, whileservice providers are provided with the tools to manage bookings, services, earnings, etc. There are features like verified profiles, transparent pricing and user reviews which helps to build trust among users and improve service quality.The platform has scalable architecture thatsupports future improvements, including real-time communication, secure payments, AI-based recommendations, etc. By connecting local service providers with users, LocalSevaplatform contributes to digital inclusion and creates new economic opportunities. Overall, LocalSeva platform demonstrates how technology can help modernize traditional service sectors, with the flexibility of adapting future needs through advanced features and wider accessibility.

References

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Copyright

Copyright © 2026 Asst. Prof. Ashish Trivedi, Palak Kumbhare, Apeksha Bagde, Pranali Raut, Riddhi Bansod, Riya Chaudhari, Ruchika Dhengre. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.