MediVault - Your Health, Your Control

Abstract

The urgent need for safe and effective hospital management systems (HMS) that efficiently safeguard private patient information while also improving patient and healthcare provider accessibility and workflow is critically examined in this study. Limitations in important areas including data access, appointment scheduling, communication, and strong security measures are common in modern HMS. These flaws pose serious questions about data protection and adherence to strict laws, like the Health Insurance Portability and Accountability Act (HIPAA). We aim to creating a new secure HMS in order to overcome these difficulties. The incorporation of a \"Medibot\" component, which aims to improve user contact and streamline operational procedures, is a crucial component of this system.Designing and outlining the system\'s architecture, with a particular focus on ensuring end-to-end security, are the main goals of this task. This will be accomplished by putting in place a number of crucial security features, such as HTTPS with SSL/TLS, data encryption while it\'s at rest, granular access controls, and thorough audit logs. The suggested approach uses a tiered system design with role-based access controls, safe data storage options, and the thoughtful incorporation of the Medibot to streamline processes like patient communication, information retrieval, and appointment scheduling. A framework for an intuitive HMS that successfully alleviates the stated pain points for both patients and physicians is one of the research\'s expected outcomes.It is anticipated that the Medibot component\'s integration will greatly increase accessibility and efficiency. In the end, this study establishes the foundation for the creation of an intelligent assistance HMS that complies with HIPAA, which will improve healthcare administration and fortify data security procedures

Introduction

Overview

This research addresses key challenges in traditional hospital management systems (HMS), particularly in handling large volumes of sensitive healthcare data such as patient records and financial information. It proposes a novel, secure HMS enhanced by an AI-powered virtual assistant, Medibot, to improve patient care, data access, appointment scheduling, and communication, while ensuring strong data security and regulatory compliance.

Identified Problems in Traditional HMS

1. Fragmented Patient Records Access: Patients struggle to manage records across multiple providers, limiting care quality and decision-making.

2. Inefficient Appointment Management: Manual scheduling often causes delays, no-shows, and administrative burdens.

3. Poor Communication: Many HMS lack effective channels for timely patient-provider interaction.

4. Data Security Risks: Cyberattacks threaten patient privacy, with severe consequences including legal liabilities. Compliance with regulations like HIPAA is often lacking.

Proposed Solution

The system introduces an AI-driven, secure HMS with:

• Medibot Integration: A virtual assistant for helping patients and healthcare providers with tasks such as appointment scheduling, FAQs, record access, and decision support.

• Enhanced Security: Implementation of HTTPS, encryption (AES), RBAC, multi-factor authentication, audit logs, and HIPAA compliance.

• Modern Architecture: Multi-layered system (Presentation, Application, and Data layers) developed using Python, JavaScript, ReactJS, Node.js, MySQL, and Flask.

Literature Review Highlights

• Current HMS (Epic, Cerner, Allscripts): Widely used but limited by interoperability issues and lack of AI integration.

• Security Standards: HIPAA-compliant systems should employ encryption, RBAC, audit logs, and secure network protocols.

• AI in Healthcare: NLP, machine learning, and computer vision enhance diagnostic accuracy, patient monitoring, and record processing.

System Design Features

• Medibot Functionality:

  • For Patients: Schedule help, service info, FAQs, and feedback collection.

  • For Providers: Access to patient data, appointment assistance, report generation, and clinical decision support.

• Security Infrastructure: Includes SSL/TLS, encrypted storage, RBAC, multi-factor authentication, and complete audit trails.

Results and Evaluation

• System Performance:

  • Fast response time and high scalability under concurrent user loads.

  • Efficient CPU and memory usage.

• Security Evaluation:

  • Passed vulnerability tests (e.g., XSS, SQL injection).

  • Effective encryption and authentication mechanisms.

  • Full HIPAA compliance validated.

• Medibot Assessment:

  • High accuracy in responses and user intent recognition.

  • Positive usability feedback; intuitive and easy to interact with.

  • Increased efficiency and reduced provider workload.

  • Enhanced patient engagement and satisfaction.

Comparison with Existing Systems

Conclusion

The core aim of this study was to develop and deploy a safe, AI-based Hospital Management System (HMS) to improve healthcare service delivery through automation, effective handling of data, and smart patient interaction. Medibot, a virtual assistant that has the ability to automate repetitive questions, suggest drugs, and lead users by symptoms, was successfully integrated into the system. Through this roll-out, the study has been able to showcase how artificial intelligence can be effectively integrated into health workflows to maximize efficiency and provide improved user experience.Experimental tests showed that the system is quite accurate in performing both disease prediction and medicine recommendation tasks. This accuracy confirms the strength of underlying models and ensures their practical utility in minimizing diagnostic delay and enhancing first-time patient engagement. Furthermore, performance tests assured the responsiveness and scalability of the system, while security tests ensured compliance with privacy standards and safeguarding sensitive patient data.he value of this work is in its multidisciplinary approach of merging healthcare informatics with artificial intelligence to create a scalable, secure, and user-focused HMS. The outcomes underscore the potential and advantages of using intelligent automation in hospital settings. In addition, the project has delivered key findings on the challenges of embracing AI in the healthcare sector, especially for system integration, user trust, and data stewardship. In summary, this research confirms the necessity of secure and clever hospital management systems to address the changing needs of contemporary healthcare. The solution proposed not only succeeds in its intended tasks but also serves as a standard for future innovation in AI-based health applications. Future activities will include the development of further capabilities in Medibot by integrating with electronic health records (EHRs), persistent learning models, and increasingly heterogeneous medical datasets in order to build even greater precision, personalization, and longer-term influence on patient outcomes.

References

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Copyright

Copyright © 2025 Ayush Jain, Anu Gudi, Ankit Verma, Keya Goashandhe. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.