Society Network: An Integrated Platform for Smart Community Management and Hyperlocal Services

Abstract

The rapid pace of urbanization has fundamentally altered the landscape of residential living, demanding smarter, more scalable housing society management. As residential complexes grow, traditional paper-based administrative systems have become increasingly inefficient. Current challenges plague managing committees and residents alike, resulting in operational chaos, financial opacity, communication breakdowns, and a heavy reliance on fragmented third-party applications for everyday hyperlocal services. To address these systemic issues, this paper introduces \"Society Network,\" a comprehensive, cloud-based web application built upon a robust 3-tier architecture. Utilizing a React.js frontend and a Supabase (PostgreSQL) Backend-as-a-Service (BaaS) infrastructure, the platform seamlessly automates maintenance billing, grievance tracking, and administrative oversight. The system\'s most significant innovation is its integrated \"One-Stop\" marketplace, which empowers residents to securely discover real estate and book verified home services (e.g., deep cleaning, packing and moving) directly within their community portal. Post-deployment evaluations demonstrated that the Society Network successfully eliminated manual accounting errors, enabled highly secure multi-society scaling through advanced access controls, and dramatically boosted overall resident satisfaction by unifying their digital living experience.

Introduction

The text discusses the need for a digital transformation in managing modern residential societies due to rapid urban growth and increasing population density in housing complexes. Traditional methods such as paper registers, manual fee tracking, notice boards, and physical complaint logs are inefficient, error-prone, and lack transparency. To solve these issues, the proposed “Society Network” system aims to centralize and digitize society management through a web platform with Role-Based Access Control (RBAC), digital grievance handling, and an integrated hyperlocal marketplace.

The literature review shows significant progress in related areas like cloud-based management systems, scalable web architectures (React.js, serverless BaaS like Supabase), and secure RBAC frameworks for multi-tenant systems. Research also highlights predictive maintenance for smart buildings and the potential of hyperlocal platforms for real estate and community services. However, most existing solutions are fragmented and focus on individual aspects rather than providing a unified system.

Conclusion

The Society Network marks a significant leap forward in residential property technology, actively transforming paper-based, chaotic management into a highly secure, integrated digital ecosystem. By merging robust administrative automation with an innovative hyperlocal marketplace, the platform solves operational inefficiencies while drastically improving the daily lives of residents. The successful implementation of React.js, Supabase, and strict RBAC validates the Society Network as a true, scalable, one-stop solution for modern communities.

References

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Copyright

Copyright © 2026 Dr. Sumalatha Bandari, Aditi Diwan, Bhavesh Bhoskar, Himanshu Bidwaik, Janvi Kumbhare, Kalash Nirwan, Rutika Thakre. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.