V-Connect Health

Abstract

This study presents the development of a full-stack telemedicine web application aimed at improving the accessibility and efficiency of healthcare services through digital means. The platform includes separate login options for patients and administrators, enabling users to book appointments and allowing admins to oversee doctor management and address patient inquiries and confirm bookings through email notifications. To ensure accessible care, the system integrates in-app video consultations using the Zegocloud API, supporting real-time remote interaction between patients and doctors. Secure payment transactions are handled via the Stripe gateway, and a built-in chatbot offers 24/7 assistance, enhancing user engagement and support. The frontend is developed using HTML, CSS, JavaScript, and React, while the backend employs Node.js and Express, with MongoDB as the database for efficient and scalable data management. The system was built following a structured development model to ensure reliability, security, and ease of use. Analysis of the system demonstrates its ability to streamline the healthcare process, reduce operational burdens on administrators, and deliver a seamless experience for users. This project highlights how modern web technologies can be harnessed to address evolving healthcare challenges in a digitally connected world.

Introduction

The healthcare industry is rapidly digitalizing, with telemedicine emerging as a key solution to improve access, convenience, and efficiency in medical services. The demand for integrated, user-friendly, and scalable digital healthcare platforms has increased, especially highlighted by challenges like long wait times and limited doctor access in underserved areas.

To address these needs, V-Connect Health is introduced as a full-stack telemedicine web application designed to simplify appointment booking, enable real-time virtual consultations, manage healthcare providers, and offer 24/7 chatbot assistance. It focuses on a patient-first approach and secure, scalable technology integration.

The system’s objectives include creating an intuitive interface for patients, a protected admin dashboard to manage doctors and appointments, real-time video consultations via Zegocloud API, secure payments through Stripe, and continuous user support through a chatbot.

The platform is suitable for hospitals, clinics, and startups, with future plans for EHR integration, AI-driven recommendations, multilingual support, and mobile app development to enhance accessibility and operational efficiency.

The development follows the Waterfall Model, using modern technologies such as React, Node.js, Express.js, and MongoDB. Key modules include doctors (managed by admins), patients (who can register, book appointments, and join consultations), and admins (who oversee scheduling and communication). The system streamlines workflows by ensuring secure logins, appointment approvals, video consultations, payment processing, and message management.

Conclusion

The creation of the V-Connect Health telemedicine platform highlights the effective use of technology in closing the gap between patients and medical professionals by delivering a digital-first approach that addresses contemporary healthcare demands. This project successfully integrates multiple key features such as appointment booking, real-time video consultations, secure payment processing, and integrated chatbot assistance is combined with a unified and intuitive platform. The use of technologies such as the Zegocloud API for video calls and Stripe for payments, alongside a responsive frontend developed with HTML, CSS, JavaScript, and React, delivers a smooth and efficient experience for users across all roles patients, doctors, and admins. The system’s modular architecture enables distinct role-based access, allowing patients to handle their appointments with ease and doctors to communicate effectively with users and the admin can monitor and control the overall system operations. This approach enhances not only usability but also system scalability and maintainability. The research highlights that digital healthcare solutions are no longer a luxury but a necessity, especially in a post-pandemic world. Through this project, we aim to contribute a meaningful step toward making healthcare more accessible, transparent, and convenient for all users. The results reflect the potential of such platforms to redefine traditional healthcare interactions and support a smarter, more connected future in medicine.

References

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Copyright

Copyright © 2025 Dr. Nikita Hatwar, Meghratan Meshram, Pushpak Janjalkar, Manthan Padir, Piyush Dhore, Parth Chaoji. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.