Design and Implementation of a Web-Based Hotel Booking System Using Java and Modern Web Technologies

Abstract

This paper presents the design and implementation of a web-based Hotel Booking System. The system provides a comprehensive solution for both hotel administrators and cus-tomers, enabling efficient room management, booking operations, payment processing, and administrative oversight. The system is developed using modern web technologies including React for the frontend, Spring Boot for the backend, and MySQL for data storage. The application implements a role-based access control mechanism, distinguishing between adminis-trative and customer functionalities. Administrators can manage room inventory, view booking statistics, process payments, and generate reports. Customers can search for available rooms, make reservations, process payments, and manage their bookings. The system incorporates various modules including authenti-cation, room management, availability search, booking manage-ment, payment gateway simulation, invoice generation, refund processing, and coupon management. The implementation follows RESTful API architecture principles, ensuring scalability and maintainability. The project demonstrates the application of software en-gineering principles in developing a real-world solution. The system has been tested for functionality, usability, and reliability, meeting the specified requirements. The implementation provides a foundation for future enhancements such as real payment gateway integration, advanced analytics, and mobile application support.

Introduction

The paper presents a web-based Hotel Booking System designed to support digital transformation in the hospitality sector, particularly for small-to-medium hotels. Traditional booking methods rely heavily on manual processes such as phone calls, email communication, and separate record-keeping systems, which lead to delays, overbooking, data inconsistencies, security risks, and operational inefficiencies. Enterprise property management systems (PMS) are often too expensive and complex for smaller hotels, creating the need for a cost-effective, modular, and maintainable solution.

The proposed system is built using React (frontend), Spring Boot (backend), and MySQL (database), following a three-tier architecture (presentation, application, and data layers). It implements a layered controller–service–repository structure to ensure modularity, maintainability, and scalability. The platform provides role-based access for customers and administrators, real-time room availability search, booking creation and cancellation, simulated payment processing, invoice generation, and administrative reporting.

The system addresses key industry challenges such as manual inventory handling, lack of real-time availability, insecure payment methods, fragmented systems, and limited reporting capabilities. It ensures data integrity through normalized schemas and enhances security with encrypted password storage and role-based authorization.

Core modules include authentication, room management, availability search, booking management, payment simulation, invoice generation, and an admin dashboard for occupancy and revenue insights. Overall, the solution offers an integrated, secure, and affordable booking platform that enables 24/7 customer access, prevents overbooking, automates routine operations, and supports efficient hotel management.

Conclusion

This paper presented a practical and scalable Hotel Booking System built using Java and modern web technologies. The proposed architecture and modular design support real-time availability, secure authentication, booking lifecycle manage-ment, and administrative insights. The system reduces oper-ational effort and improves customer experience, making it suitable for small-to-medium hotels as an affordable alterna-tive to enterprise PMS platforms.

References

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Copyright

Copyright © 2026 Lalam NavaDeepthi, Chinthapalli Dinesh Pallam Naidu, Kotipalli Siva Naga Pavan, Adabala Sri Lalitha Sampath Sai Saranya, Kusuma Ritesh Paul, M S V Gopalarao. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.